Posted 1 day ago by mselect

Travel Agent

Location: Erbil
Job Type: Permanent
Closing Date: 2025-08-07

About vacancy

mselect is looking to hire a Travel Agent for a travel and tourism client in Erbil, Iraq. Candidates must have 1-2 years of experience as a Travel Agent or in a similar customer-facing role. Fluency in English, Kurdish and Arabic is a must.

Job Synopsis
A leading name in corporate and leisure travel, and the exclusive partner of a major international travel network in Iraq, is seeking enthusiastic and service-oriented Travel Agents to join our dynamic Reservations Team.

Key Responsibilities
  • Book domestic and international flights, hotels, and other travel services
  • Issue tickets and travel insurance
  • Handle booking modifications, cancellations, and refunds
  • Support clients via phone, email, and WhatsApp with a high level of professionalism
  • Maintain accurate records in reservation systems and internal tracking sheets
  • Ensure timely and error-free processing of travel requests
  • Stay updated on travel restrictions, visa requirements, and airline policies

Requirements
  • Minimum 1-2 years of experience as a Travel Agent or in a similar customer-facing role
  • Familiarity with GDS systems (Amadeus, Galileo, or Sabre) is an advantage
  • Excellent customer service and problem-solving skills
  • Attention to detail and ability to work under pressure
  • Knowledge of visa processing is a plus
  • Strong communication skills in English, Arabic, and/or Kurdish


*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
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About mselect
Sector Specialisms:
Recruitment
Live Jobs:
Governmental Organization
Procurement
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Recruitment
About mselect

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