Location: Erbil
Job Type:
Permanent
Closing Date:
2025-04-19
About vacancy
mselect is looking to hire a Field IT Coordinator for an international oil and gas operator in Erbil, Iraq. Candidates must have a minimum of 5 years of relevant experience in IT, Previous Oil & Gas industry experience is preferred. Fluency in English, Arabic and Kurdish is a must.
Job Purpose
Ensure all incidents and requests raised by client employees are resolved promptly and that IT services provided on-site are reliable and compliant with IT policies. Based on the day-to-day work, propose new solutions to improve business processes.
Key Responsibilities
Requirements
Rotation
2 Weeks On/2 Week Off
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
Job Purpose
Ensure all incidents and requests raised by client employees are resolved promptly and that IT services provided on-site are reliable and compliant with IT policies. Based on the day-to-day work, propose new solutions to improve business processes.
Key Responsibilities
- To provide field and global support for all employees
- To ensure maximum availability of infrastructure systems at PF1, PF2, Supply Base, Drilling rigs and Construction-Development Camps
- To be flexible and capable of supporting multi-sites on short notice
- Support the implementation/development of new systems and applications
- Troubleshoot system and network problems, diagnosing and solving hardware and software faults
- To support the development of a disaster recovery plan and backup policy
- Ensure documentation of systems is in place and kept up to date
- To support the infrastructure monitoring system information
- Support to keep infrastructure and end user’s hardware inventory updated
- To ensure Service Desk incidents are resolved
- To ensure compliance with IT policy and procedures
- To do proactive maintenance of desktop and laptop computers
- To support rig site surveys and location movements
- To support the Field VHF radios infrastructure
Requirements
- To pursue a career in the field of Information Technology, Systems, or Communications, obtaining a degree at the appropriate level is essential
- At least 5 years’ experience in IT
- Previous oil industry experience preferred
- Excellent problem-solving skills
- Self-motivated and able to prioritize effectively
- Previous experience with Office 365 preferred
- Knowledge of networking devices and configuration
- Experience with WIFI and cabling deployments
- Good understanding of computer systems, mobile devices and new technologies
- Ability to diagnose and resolve basic technical issues
- Ability to work under pressure
- A driver's license is a must
- Ability to write, understand and follow policies and procedures
- Flexibility to live in a hard environment and under a rotation schema
- Fluency in English, Arabic and Kurdish
Rotation
2 Weeks On/2 Week Off
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
