Location: Sulaymaniyah
Job Type:
Permanent
Sectors:
Default
Closing Date:
2025-09-08
About vacancy
mselect is looking to hire a Restaurant Manager for or a hospitality and catering client in Sulaymaniyah, Iraq. Candidates must have a minimum of 3-5 years of experience in a management role within a high-end restaurant or hospitality setting. Fluency in English and Arabic is a must.
JOB PURPOSE
The Restaurant Manager is responsible for managing all aspects of the restaurant's operations to deliver an exceptional dining experience in line with our 4-star standards. This role includes overseeing staff, ensuring high levels of customer service, managing inventory, and maintaining a safe and clean environment. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to excellence.
KEY RESPONSIBILITIES
Staff Management:
REQUIREMENTS
Qualifications:
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
JOB PURPOSE
The Restaurant Manager is responsible for managing all aspects of the restaurant's operations to deliver an exceptional dining experience in line with our 4-star standards. This role includes overseeing staff, ensuring high levels of customer service, managing inventory, and maintaining a safe and clean environment. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to excellence.
KEY RESPONSIBILITIES
Staff Management:
- Recruit, train, and supervise restaurant staff including servers, hosts, and kitchen personnel
- Conduct performance evaluations and provide feedback to staff
- Schedule staff shifts and manage labor costs effectively
- Address and resolve staff conflicts and disciplinary issues
- Always ensure exceptional guest service, handling complaints and special requests with professionalism
- Monitor and improve service standards to meet or exceed 4-star rating expectations
- Develop and implement strategies to enhance guest satisfaction and retention
- Oversee daily restaurant operations including opening and closing procedures
- Ensure compliance with health and safety regulations and cleanliness standards
- Manage inventory and order supplies as needed, coordinating with vendors and suppliers
- Monitor financial performance, including budgeting, cost control, and revenue management
- Maintain high standards for food quality and presentation
- Conduct regular inspections of the restaurant’s physical condition, including kitchen and dining areas
- Implement and monitor quality assurance procedures and standards
- Collaborate with marketing teams to create promotional events and strategies
- Develop and maintain relationships with local businesses and community organizations
- Utilize guest feedback to drive improvements and innovative practices
REQUIREMENTS
Qualifications:
- Education: Bachelor’s degree in hospitality management, Business Administration, or related field preferred
- Experience: Minimum of 3-5 years of experience in a management role within a high-end restaurant or hospitality setting
- Strong leadership, communication, and organizational skills
- Proficiency in restaurant management software and point-of-sale systems
- Fluency in English and Arabic is a must
- Detail-oriented, customer-focused, and able to work under pressure
- A passion for fine dining and a commitment to maintaining high standards
- Ability to stand and walk for extended periods
- Flexibility to work evenings, weekends, and holidays as needed
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
